Jul. 23, 2019 / Updated by Bessie Shaw to Windows 10
That AMD Radeon graphics disappears in device manager makes many Windows users feel annoying. It seems that many users have encountered this problem after an upgrade to Windows 10.
• Run DXDiag in Windows after performing the above step, check and note what Graphics driver you now have • Only if necessary (if the APple Update did not include v13.12 or better), necessary, go to [AMD] Apple Boot Camp Software Graphics Drivers and grab the 169MB v 13.25 drivers.
Lots of factors may result this, like the Windows OS problems, the BIOS issue, incompatible AMD drivers, etc. Here are top 7 solutions to resolve the lost AMD graphics problem on Windows 10, also applied to Windows 10 Fall Creators Update and Windows 10 Spring Creators Update.
Solution 1: Check the AMD Graphics Hardware on the PC
Users often ignore the hardware when they encounter most of the computer issues. In fact, it is necessary to check all the hardware related to computer display.
For example, check the PCI-E slot or other related slots on the motherboard to see if the AMD graphics card is firmly slotted into the port. Cleaning up the dust in the port may also help.
Solution 2: Check the Device Manager
The AMD Radeon graphics may be hidden by device manager, which results the not showing of the graphics.
1. Click View menu in device manager.
2. Select Show hidden devices.
3. Expand the Display adapters.
4. If there appears the AMD graphics card, right click on it and select Uninstall then restart the computer and reinstall it. If it does not appear, continue the reading.
Solution 3: Enable AMD Display Driver Service
If the AMD Radeon graphics card is working but not showing in device manager, you need to check the Services and enable AMD Display Driver Service. Note: You must be signed in as an administrator for the steps.
Step 1: Start up the Windows 10 Service
Right click the Start menu (or use Win + X) and select Run. Type services.msc into the box and press Enter.
Step2: Modify the Properties
1. Find AMD Display Driver Service on the list.
2. Right-click to select Properties.
3. Click Start under the Service status.
4. Then select Automatic on the Startup type list.
5. Click the Log On tab.
6. Choose the Local System account.
7. Click the Recovery tab.
8. Select the Restart the Service on the First Failure list.
9. Do the same for the next two lists.
10. Click OK.
Step 3: Restart the PC
Restart your computer and check the device manager again.
Solution 4: Fix the AMD Drivers
It is extremely possible that there must be something wrong with the AMD driver. Incompatible or outdated AMD driver also results in failing to show the device in device manager.
Run Driver Talent to detect and fix the problematic AMD driver. If there is no Driver Talent installed on your computer, you could click the button below to get it directly.
Step 1: Scan the PC for AMD Driver Issue
Click Scan and the Driver Talent will detect all the drivers on your computer.
Step 2: Repair or Update the Drivers
If there are any incompatible, outdated or broken drivers, the Driver Talent will remind you of them. Click Repair or Update to download and install the correct AMD driver.
Step 3: Reboot the PC
You need to restart the computer to make the new-installed deriver take effect. Then check if this has resolved “AMD Radeon not showing in device manager”.
Read More:AMD Graphics Driver Download and Update for Windows 10, 8.1, 8, 7
Solution 5: Update the BIOS
Incorrect BIOS version installed on the computer may also cause this issue, so it is necessary to check and update the BIOS.
Find the BIOS information on your computer, and then download the BIOS updates files on the manufacturer’s support website.
Install the BIOS updates and reboot the machine, and then find AMD Radeon graphics in device manager.
Read More:Easy Way to Free Update Your BIOS
Solution 6: Restore the System to a Previous State
Windows system restore is a handy tool that can roll the system back to where the AMD Radeon graphics is still working properly. You could restore the Windows to a previous point in time if you have created system restore points before.
Click How to Fix System Issues with System Restore after Windows 10 Update to know more about system restore.
Solution 7: Reinstall the Windows
Taking a clean Windows 10 installation may be the last choice if you’ve tried all the solutions above, but none of them can solve the problem. This solution can completely resolve the issue of no AMD graphics in device manager.
Hope the 7 solutions could help you fix the issue 'AMD Radeon Graphics Not Showing on Windows 10'. Any knowledge of resolving the problem is welcome. If you have any questions on the AMD Radeon graphics, please comment in the section below or click the LEFT MENU for more help. Any other driver issues, please see Windows 10 section on this site.
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Contents
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This guide shows you how to use the open source Radeon driver for some ATI/AMD graphics cards and APUs, which is part of the xserver-xorg-video-ati package.
This driver provides 2D and 3D acceleration in your video hardware. For the most recent releases of Ubuntu (and its flavours) this driver is usually as fast as the closed-source, proprietary fglrx driver (called AMD Catalyst) from AMD Inc. Furthermore the Radeon driver supports some older chipsets that fglrx does not.
This driver provides 2D and 3D acceleration in your video hardware. For the most recent releases of Ubuntu (and its flavours) this driver is usually as fast as the closed-source, proprietary fglrx driver (called AMD Catalyst) from AMD Inc. Furthermore the Radeon driver supports some older chipsets that fglrx does not.
The Radeon driver is already pre-installed in Ubuntu.
First, check your graphic card name and chipset:
It should report something like this for your graphics card and/or APU:
If the report shows two different hardware devices, then you probably have a 'hybrid graphics' system, with an iGP (integrated graphics processor inside the CPU) and a dedicated GPU.
- Ubuntu 16.04 LTS and newer: for some most recent graphics cards (R9 285, R9 380/380X, R9 M395X, R9 Nano/Fury/FuryX, RX 460/470/480, RX 550/560/570/580...) and APUs (Carrizo, Stoney), the open-source AMDGPU driver is enabled by default. For Ubuntu 16.04 LTS AMDGPU-Pro hybrid driver is also available to download here (please read the release notes for known problems and limitations).
- Ubuntu 14.04 LTS: if you have Ubuntu 14.04 LTS with Linux kernel 4.4.0 (HWE stack Xenial), you can't install the proprietary fglrx/Catalyst driver. However the open source AMDGPU driver is available to install through the xserver-xorg-video-amdgpu package.
These cards will not run Ubuntu's Unity desktop with 3D acceleration. They will still run Unity, but the CPU will be used for basic drawing and performance may suffer. If you have one of these cards, a lighter desktop (such as XFCE or LXDE, found in Xubuntu and Lubuntu respectively) is recommended.
Chipset | Graphics cards |
R100 | Radeon 7200 |
RV100 | Radeon 7000(VE), M6, RN50/ES1000 |
RS100 | Radeon IGP320(M) |
RV200 | Radeon 7500, M7, FireGL 7800 |
RS200 | Radeon IGP330(M)/IGP340(M) |
RS250 | Radeon Mobility 7000 IGP |
R200 | Radeon 8500, 9100, FireGL 8800/8700 |
RV250 | Radeon 9000PRO/9000, M9 |
RV280 | Radeon 9200PRO/9200/9200SE/9250, M9+ |
RS300 | Radeon 9100 IGP |
RS350 | Radeon 9200 IGP |
All these ATI/AMD cards have good 3D acceleration support. This is not an exhaustive list.
Check the version of Ubuntu you have installed:
Check the version of Ubuntu you have installed:
- Ubuntu 16.04 and newer releases: look at the 16.04+ column.
- Ubuntu 14.04:
- kernel Linux 4.4.0-xx-generic (HWE stack Xenial), look at the 16.04+ column.
- kernel Linux 3.13.0-xx-generic, look at the 14.04 column.
- Ubuntu 12.04:
- kernel Linux 3.13.0-xx-generic (HWE stack Trusty), look at the 14.04 column.
- kernel Linux 3.2.0-xx-generic, look at the 12.04 column.
To know which version of the Linux kernel you have installed, type this text in a terminal window: uname -r |
In Ubuntu 12.04 LTS with the 3.2.0-xx-generic Linux kernel, you might encounter overheating problems of the graphics card, which are caused by the too old Radeon driver installed in Ubuntu. In this case, you can install the Trusty Hardware Enablement Stack, which brings new versions of Linux kernel and Radeon driver. This generally solves the problem. |
Chipset | Graphics cards and APUs | 12.04 | 14.04 | 16.04+ |
RS400/RS480 | Radeon XPRESS 200(M)/1100 IGP | |||
R300 | Radeon 9700PRO/9700/9500PRO/9500/9600TX, FireGL X1/Z1 | |||
R350 | Radeon 9800PRO/9800SE/9800, FireGL X2 | |||
R360 | Radeon 9800XT | |||
RV350 | Radeon 9600PRO/9600SE/9600/9550, M10/M11, FireGL T2 | |||
RV360 | Radeon 9600XT | |||
RV370 | Radeon X300, M22 | |||
RV380 | Radeon X600, M24 | |||
RV410 | Radeon X700, M26 PCIE | |||
R420 | Radeon X800 AGP | |||
R423/R430 | Radeon X800, M28 PCIE | |||
R480/R481 | Radeon X850 PCIE/AGP | |||
RV505/RV515/RV516/RV550 | Radeon X1300/X1400/X1500/X1550/X2300 | |||
R520 | Radeon X1800 | |||
RV530/RV560 | Radeon X1600/X1650/X1700 | |||
RV570/R580 | Radeon X1900/X1950 | |||
RS600/RS690/RS740 | Radeon X1200/X1250/X2100 | |||
R600 | Radeon HD 2900 | |||
RV610/RV630 | Radeon HD 2400/2600/2700/4200/4225/4250 | |||
RV620/RV635 | Radeon HD 3410/3430/3450/3470/3650/3670 | |||
RV670 | Radeon HD 3690/3850/3870 | |||
RS780/RS880 | Radeon HD 3100/3200/3300/4100/4200/4250/4290 | |||
RV710/RV730 | Radeon HD 4330/4350/4550/4650/4670/5145/5165/530v/545v/560v/565v | |||
RV740/RV770/RV790 | Radeon HD 4770/4730/4830/4850/4860/4870/4890 | |||
CEDAR | Radeon HD 5430/5450/6330/6350/6370 | |||
REDWOOD | Radeon HD 5550/5570/5650/5670/5730/5750/5770/6530/6550/6570 | |||
JUNIPER | Radeon HD 5750/5770/5830/5850/5870/6750/6770/6830/6850/6870 | |||
CYPRESS | Radeon HD 5830/5850/5870 | |||
HEMLOCK | Radeon HD 5970 | |||
PALM | Radeon HD 6310/6250 | |||
SUMO/SUMO2 | Radeon HD 6370/6380/6410/6480/6520/6530/6550/6620 | |||
BARTS | Radeon HD 6790/6850/6870/6950/6970/6990 | |||
TURKS | Radeon HD 6570/6630/6650/6670/6730/6750/6770 | |||
CAICOS | Radeon HD 6430/6450/6470/6490 | |||
CAYMAN | Radeon HD 6950/6970/6990 | |||
ARUBA | Radeon HD 7000 series | |||
TAHITI | Radeon HD 7900 series Radeon R9 280/280X | |||
PITCAIRN | Radeon HD 7800 series Radeon R7 265/370 Radeon R9 270/270X/M290X | |||
VERDE | Radeon HD 7700 series Radeon R7 250X/350 Radeon R9 M265X/M270X/M275X | |||
OLAND | Radeon HD 8000 series Radeon R7 240/250/350 | |||
HAINAN | Radeon HD 8800 series | |||
BONAIRE | Radeon HD 7790 series Radeon R7 260/260X/360 | |||
KAVERI | KAVERI APUs | |||
KABINI | KABINI APUs | |||
HAWAII | Radeon R9 290/290X/390/390X | |||
MULLINS (Puma/Puma+ cores, GCN GPU) | MULLINS/BEEMA/CARRIZO-L APUs |
Notes
- *1: in Ubuntu 14.04 LTS with Linux kernel 3.13.0 if you find problems with the most recent graphics cards (Radeon Rx 2xx/3xx) and APUs (KABINI/KAVERI), try to install the Xenial HWE stack in Ubuntu 14.04; this should solve your problems. As an alternative, you can install a newer release of Ubuntu.
To look for boot messages/errors, check
To see your OpenGL information, you can run the commands below. Make sure your OpenGL renderer string does not say 'software rasterizer' or 'llvmpipe' because that would mean you have no 3D hardware acceleration:
If you've previously installed the ATI binary/proprietary driver (a.k.a Catalyst/fglrx), you need to make sure it's fully purged before trying to use the open-source ati/radeon driver. See this page
No configuration is necessary for ATI driver in the modern versions of Ubuntu. You can safely take away your /etc/X11/xorg.conf and your computer should run fine.
Check the manpage of the Radeon driver for advanced options.
- Ubuntu 14.04 and newer: HDMI audio should work automatically.
- Ubuntu 12.04: users have to enable HDMI audio manually by passing the radeon.audio=1 kernel parameter. It can be done with the following command:
Ubuntu Precise/12.04 users should also note that they may need a newer kernel (>= 3.5.x) to enable HDMI audio on later cards.
Ubuntu 12.04.5 LTS (Linux kernel 3.13.0), Ubuntu 14.04 LTS and later
For the most recent ATI/AMD graphic cards supported by the Radeon driver, DPM (Dynamic Power Management) should work automatically without additional steps.
Instead if you notice overheating problems and/or you have an old Radeon HD graphic card, you can enable DPM by adding a boot parameter. This should greatly help power consumption, especially when idle. To do so, edit /etc/default/grub and add the 'radeon.dpm=1' to the GRUB_CMDLINE_LINUX_DEFAULT line, so it would look something like:
After you save/quit the text editor, update grub:
Ubuntu 12.04 LTS (Linux kernel 3.2.0)
Power management was one of the weak spots of the open-source driver prior to kernel 3.11.x. If you have a laptop that's getting too hot, try setting the power management profile to low.
BinaryDriverHowto/AMD - The Wiki page for the proprietary AMD/ATI driver 'fglrx' which also offers 3D acceleration, and works on newer cards than the 'radeon' driver. Since it's closed-source, only AMD can work on it and give efficient support, and the open-source community can generally not help you with problems.
AMDGPU-Driver - The Wiki page for AMD's AMDGPU open source driver for GCN (Graphics Core Next) GPUs
AMDGPU-PRO-Driver - The Wiki page for AMD's AMDGPU-PRO hybrid proprietary/open-source driver for GCN (Graphics Core Next) GPUs
Arch Linux ati driver documentation - includes TV-out information
RadeonFeature - Radeon feature table
CategoryHardware